In short
LogRocket and Faintrail both replay visits to a website. LogRocket is built for software teams: it shows errors, console logs and network requests beside each replay, records web and mobile apps, offers Galileo AI on its Pro plan and self-hosting on its Enterprise plan, and has a free plan of 1,000 sessions a month. By default it records form fields other than passwords unless a developer changes a setting. Faintrail is built for owners and marketers: each visit plays beside a plain-words log, typed text is never recorded, and you choose whether the data is kept in the EU, the UK or the US.
LogRocket and Faintrail side by side
| Faintrail | LogRocket | |
|---|---|---|
| What you see | Each visit replayed beside a plain-words log; rage clicks, unanswered clicks, unsent forms and errors marked for you | Replay with errors, console logs and network requests; heatmaps, clickmaps, funnels and surveys on paid plans; websites and mobile apps |
| Privacy defaults | Typed text never recorded; email addresses, phone and card numbers on the page hidden; pages you mark private left out; sets no cookies, though in "record unless they say no" mode it keeps a visit number in the browser's storage, which privacy rules can treat like a cookie | Password fields never recorded. Other form fields and page text are recorded unless a developer turns on LogRocket's input or text hiding, or marks parts of the page private |
| Where data is kept | Hosted by Faintrail in the EU, the UK or the US: you choose | Its privacy policy says data "is transferred to and processed in the United States". Self-hosting on your own servers on the Enterprise plan |
| AI | Download up to 100 visits as one text file for the assistant you already use. Nothing is sent to an AI automatically | Galileo AI (session summaries, issue detection, "Ask Galileo") on Pro and Enterprise; MCP and API access from Core |
| How long visits are kept | Replays 30 days and logs 90 days by default, up to a year if you choose | Not published on its pricing page ("retention length" affects the price). On Pro and Enterprise, watched sessions can be kept 12 months, up to 5% of your monthly sessions |
| Price | Not set yet | Free: 1,000 sessions a month. Core from $83 a month billed yearly (10,000 sessions). Pro, with Galileo AI, from $292 a month billed yearly. Enterprise: custom |
| Set-up | One small script, pasted in once. Nothing to host | A script tag or a code package (npm), started from your site's code; self-hosting is a separate install on Enterprise |
Prices in US dollars, as LogRocket shows them. Sources, checked 15 November 2026: LogRocket pricing; LogRocket privacy docs; LogRocket DOM recording options; LogRocket privacy policy (last updated March 2026); Extended session retention; LogRocket quickstart.
Why teams choose Faintrail
- What visitors type stays out, from the first visit. LogRocket never records password fields, but other form fields are recorded until a developer switches on its input hiding. Faintrail never records typed text in any field, and hides email addresses, phone and card numbers shown on the page too. Nobody has to remember a setting.
- Choose where the data is kept, with nothing to run. LogRocket's privacy policy says data is processed in the United States; keeping it on your own servers means its Enterprise plan. Faintrail lets you pick the EU, the UK or the US when you set it up, and never sells or shares your visitors' data.
- A visit anyone in the team can read. LogRocket's replays sit beside console logs and network requests, which developers need. Faintrail's sit beside a plain-words log, such as Clicked button "Pay £89" ⚠ unanswered click, so the person who owns the page can see what went wrong.
- Use the AI you already trust. LogRocket's Galileo AI comes with its Pro plan, from $292 a month. Faintrail gives you the visits as a text file for the assistant your business already uses, and you can read exactly what it was given.
When LogRocket is the better choice
Choose LogRocket if developers will use it to fix bugs: it puts errors, console logs and network requests beside each replay, which Faintrail isn't built for. It's also the better choice if you record a mobile app, need heatmaps, funnels or surveys, want AI built in, or must run everything on your own servers (on its Enterprise plan). And it has a free plan today; Faintrail has no prices yet.
Switching from LogRocket
- Add Faintrail beside LogRocket. Both can run at once, so you can keep LogRocket for your developers and give Faintrail to everyone else.
- Set what to record. Choose your private pages, the pages always recorded and how many visitors to record. LogRocket's privacy settings live in your site's code and don't carry over.
- Compare a week of visits. Check that Faintrail shows you what you opened LogRocket for.
- Keep what you need. Recordings stay in LogRocket; Faintrail can't import them.
Questions people ask
Is LogRocket free?
There's a free plan of 1,000 sessions a month, which LogRocket calls "free forever". Paid plans start at $83 a month billed yearly for 10,000 sessions (Core), and Galileo AI comes with Pro, from $292 a month billed yearly. Faintrail has no prices yet.
Does LogRocket record what users type?
By default, LogRocket never records password fields. Its documentation lists the option that hides all other form fields as off by default, so a developer turns it on, or marks parts of the page private. Faintrail never records typed text in any field, with nothing to switch on.
Where does LogRocket store data?
LogRocket's privacy policy (last updated March 2026) says the information it collects "is transferred to and processed in the United States". Its Enterprise plan can run on your own servers instead. Faintrail is hosted for you in the EU, the UK or the US, as you choose.
Is LogRocket open source?
LogRocket's site describes a hosted service, with self-hosting on its Enterprise plan; it doesn't present itself as open source. If you want an open-source tool you can run yourself, OpenReplay and PostHog both offer one. Faintrail is hosted for you and can't be run on your own servers yet; if you need that, contact us.
What is LogRocket used for?
Mainly by software teams, to see what a user did before an error: the replay, with console logs and network requests beside it. Faintrail is for the question an owner or marketer asks: where do visitors get stuck on this page, and why do they leave?
Can I use LogRocket and Faintrail together?
Yes. They're separate scripts. Developers can keep LogRocket for fixing bugs while the rest of the team reads visits in Faintrail.
